• Your name, physical address, email address, telephone numbers and/or your identification number and, in the case of a natural person, your company’s name, your company’s identification number, your job title, your business telephone number and/or email address, such as when you submit an enquiry to Sikh Time, when you contract with Sikh Time for our services or when you create an online account or profile to access Sikh Time services;
• Your payment information if you purchase or subscribe for Sikh Time products and services that or if Sikh Time needs to process a payment to you. We might collect your billing name, billing address and payment method when you make a purchase on our website. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website.
• We collect information you post in a public space on our website or on a third-party social media site belonging to Sikh Time.
• Your financial information for vetting purposes if you apply to become a channel partner and, if you are a channel partner, for purposes of assessing your performance and determining your grading and benefits;
• The passwords and log-in details that you have created to access your account with Sikh Time in respect of the Sikh Time offerings; and/or
• Sikh Time may also collect other information through your interaction with and use of

Sikh Time offerings, including:

• Internet Protocol address (“IP address”) and information derived from your IP address, such as your geographic location, your company or when you access Sikh Time websites;
• Information about the device that you use to access Sikh Time websites, such as device type and version, mobile device identifier, browser type, operating system, the presence or use of applications or information about your preferred language;
• from our third party joint initiative partners;
• Publicly available from sources such as social media websites; and
• From third parties that provide us with marketing leads.

We Collect Information in Different Ways

Sikh Time, its affiliates and its third party service providers may collect information from a variety of sources including:

We collect information directly from you
We collect information directly from you when you make a purchase on Sikh Time, register for an event or subscribe to free trial period. We also collect information if you post a comment on our websites or ask us a question through phone or email. When you provide the information to Sikh Time or its third party service providers either directly or through Sikh Time websites;

We collect information from you passively
We may use other tracking tools like Google, web analytics, Linkedin, browser cookies or other external websites for collecting information about your usage of our products and services.

We get information about you from third parties
For example, if you use an integrated social media feature on our website. The third-party social media site will give us certain information about you. This could include your name and email address. other data you may have made publicly available, such as social media posts or when you ‘like’ Sikh Time, share content or follow Sikh Time on Twitter or data provided by third party sources, such as professional networking sites or information service provider.

Personal Information 

We comply with data minimization principles and collect only a minimal amount of personal data that is necessary to ensure your proper use of Sikh Time and their services.

• To communicate with you and respond to your requests or enquiries which Sikh Time may have received by you submitting contact forms on Sikh Time websites, attending Sikh Time events, sending an email to Sikh Time or by visiting social media platforms;
• To interact with you on third party social networks, or other web services where this information is matched against their databases to display more relevant information to you;
• If you choose to register with Sikh Time, such as to become a channel partner or as a customer or to receive Sikh Time services, to create and manage an account for you;
• To engage in transactions with you and to process your transactions, such as activating your subscription to a service or sending you invoices;
• To perform in terms of an agreement that you or your company have entered into with Sikh Time, such as providing you with the relevant Sikh Time offering, verifying your identity, taking payments and sending you necessary communications;
• To process activities necessary to perform or provide the Sikh Time services, such as testing and applying new products, patches and updates and resolving errors and other issues that you have reported to Sikh Time;
• To track or record your use of Sikh Time services, such as the version of Sikh Time app you are using or the webinars you have attended;
• To communicate with you about any matters or information relating to Sikh Time services, such as new product releases and service developments, updates, events, special offers, promotions or requirements and benefits applicable to channel partners. This information may apply specifically to you or generally to all parties using those or related Sikh Time services. This may occasionally include information from other business partners about their products and services that can add value to Sikh Time services;
• To send you newsletters and notify you about blogs published on Sikh Time websites

Sikh Time websites may permit you to participate in interactive discussions, post content and engage in networking activities. Certain of your personal information, such as your name, may be visible to other participants. Sikh Time does not control the content that users post to these forums. You should carefully consider whether you wish to submit personal information to these forums.

• To help create and personalize content for you on Sikh Time websites and to facilitate and improve your use of the Sikh Time websites;
• To diagnose problems in respect of Sikh Time websites, to administer Sikh Time websites, to keep Sikh Time websites secure and to gather demographic information about the users of Sikh Time websites;
• To conduct surveys and market research in respect of various topics, such as Sikh Time’s customers or channel partners or their experience of Sikh Time services or the effectiveness of Sikh Time’s marketing campaigns or learning courses, to evaluate and improve the use, function and performance of Sikh Time services, marketing and sales campaigns and Sikh Time’s customer, channel partner and supplier relationships;
• To investigate and prevent potential fraud or illegal activities involving Sikh Time’s systems and networks, to administer Sikh Time’s back-up and disaster recovery plans and policies and to confirm compliance with licensing and other terms of use applicable to Sikh Time services;
• As Sikh Time believes to be necessary or appropriate to protect you, Sikh Time’s employees and affiliates and other users of Sikh Time services, Sikh Time’s physical and online operations, Sikh Time’s property, Sikh Time’s rights and Sikh Time’s privacy and/or that of Sikh Time’s affiliates, you or others; and/or
• carry out any other purpose described to you at the time the information was collected from you.

Payment processing : When the Organizations make payments through Sikh Time, the payments are processed by our third-party payment getways. The payment getways are solely responsible for handling Organizations’ payments. You agree not to hold us liable for payments that do not reach us because you have quoted incorrect payment information or the payment getways refused the payment for any other reason. Please note that the payment getways may collect some personal data, which allows them to process the payments (e.g., credit card details). The Payment Processors handle all the steps in the payment process on their websites, including data collection and data processing.

Additional data : We may receive certain additional data when submitted through Sikh Time’s if you participate in a focus group, contest, activity or event, request support, interact with our social media accounts, submit your feedback and reviews or otherwise communicate with us.

Personal data obtained from third parties : When using Sikh Time, you can choose to permit or restrict services, functionalities, and integrations provided by third parties, including, but not limited to, payment gateways (the “Third-Party Services”). Once enabled, the providers of the Third-Party Services may share certain information with us, subject to the privacy policy of the Third-Party Services. You are strongly encouraged to check carefully the privacy settings and notices of the Third-Party Services to understand what information may be disclosed to us.

Sensitive data : We do not intentionally collect special categories of personal data (“sensitive data”), such as opinions about your religious and political beliefs, racial origins, membership of a professional or trade association, or information about sexual orientation. However, we may process students’ health-related information, if such data is submitted by the Organization as a part of the Records.

Failure to provide personal data : If you fail to provide us with the personal data when requested, we may not be able to perform the requested operation and you may not be able to use the full functionality of Sikh Time, receive the services provided through Sikh Time, or get our response.

 

Non-Personal Information 

Types of non-personal data : When you use Sikh Time, we may automatically collect certain non-personal data about your use of Sikh Time and your device for analytics purposes. Such non-personal data does not allow us to identify you in any manner. The non-personal data collected by us includes information about:

• The type of your device;
• Operating systems and browsers used by you;
• Your timezone;
• You language;
• Your browsing patterns; and
• URL addresses of websites accessed from Sikh Time.

Your feedback : If you contact us, we may keep records of any questions, complaints or compliments made by you and the response, if any. Where possible, we will de-identify your personal data. Please note that de-identified personal data is also considered to be non-personal data.

Purposes of non-personal data : We will use non-personal data in furtherance of our legitimate interests in operating Sikh Time, conducting our business activities, and developing new products and services. More specifically, we collect the non-personal data for the following purposes:

• To analyse what kind of users visit and use Sikh Time;
• To identify the channels through which Sikh Time is accessed and used;
• To examine the relevance, popularity, and engagement rate of the content available on Sikh Time;
• To identify and fix errors;
• To investigate and help prevent security issues and abuse;
• To develop and provide additional features to Sikh Time; and
• To personalise Sikh Time for your specific needs.

Aggregated data : In case your non-personal data is combined with certain elements of your personal data in a way that allows us to identify you, we will handle such aggregated data as personal data. If your personal data is aggregated or de-identified in a way that it can no longer be associated with an identified or identifiable natural person, it will not be considered personal data and we may use it for any business purpose.

 

Children and Minors

Or Websites do not target, and are not intended to attract, children or minors under the age of 13. Sikh Time does not knowingly solicit personal data from children or minors under the age of 13 or send them requests for personal data. If you believe we have collected personal data from a person under 13 years old without the consent of their parent or legal guardian, please let us know immediately by contacting us as indicated in this Notice and providing sufficient information so we can act appropriately.

Cookes

We use cookies on Sikh Time. When you use and access the Site, we may place a number of cookies files in your web browser. Sikh Time uses or may use cookies and/or web beacons to help us determine and identify repeat visitors, the type of content and sites to which a user of our Site links, the length of time each user spends at any particular area of our Site, and the specific functionalities that users choose to use. You can get more details about, how we use cookies on our Cookies Policy.

Retention Period

Retention of personal data : We will store personal data in our systems only: (i) as long as such personal data is required for the purposes described in this Privacy Policy, or (ii) until a user requests us to delete personal data – whichever comes first. After the personal data is no longer necessary for its purposes we will immediately delete such personal data from our systems.

Retention of non-personal data : We may retain non-personal data pertaining to the users for as long as necessary for the purposes described in this Privacy Policy. After the non-personal is no longer necessary for its purposes we will immediately delete such personal data from our systems.

Sharing and Disclosing Data

Do we share your personal data : If necessary, we may disclose your personal data to the service providers with whom we cooperate and other third parties (our data processors). For example, we may share your personal and non-personal data with entities that provide certain technical support services to us, such as Hosting and cloud storage service provider, Business analytics service provider, Email service providers, Marketing service providers, Software developing partner, Payment processing partners, or if you explicitly request us to disclose the personal data.

When do we share your personal data? : The disclosure of your personal data is limited to the situations when such data is required for the following purposes:

• Ensuring the operation of Sikh Time;
• Ensuring the delivery of the services requested by you;
• Providing you with local implementation assistance through our implementation partners;
• Providing you with the requested information;
• Pursuing our legitimate business interests;
• Enforcing our rights, preventing fraud, and security purposes;
• Carrying out our contractual obligations;
• Law enforcement purposes; or
• If you provide your prior consent to such a disclosure.

Successors : In case our business is sold partly or fully, we will provide your personal data to a purchaser or successor entity and request the successor to handle your personal data in line with this Privacy Policy.

Security

Our security measures : We put our best efforts to keep your personal data safe and secure. We implement Organizational and technical information security measures to protect your personal data from loss, misuse, unauthorised access, and disclosure. The security measures taken by us include secured networks (we use SSL encryption), strong passwords, DDOS mitigation, limited access to your personal data by our staff, and anonymisation of personal data (when possible). In order to ensure the security of your personal data, we kindly ask you to use Sikh Time and their services through a secure network only.

Handling security breaches : Although we put our best efforts to protect your personal data, given the nature of communications and information processing technology and the Internet, we cannot be liable for any unlawful destruction, loss, use, copying, modification, leakage, and falsification of your personal data caused by circumstances that are beyond our reasonable control.

Your Right Regarding Personal Data

What rights do you have : Individuals located in certain countries rights in relation to their personal data. You may ask us to:

• Get a copy of your personal data that we store;
• Get a list of purposes for which your personal data is processed;
• Delete your personal data from our systems;
• Object and restrict processing of your personal data;

How to exercise your rights : If you would like to exercise your rights, please contact us by email at info@sikhtime.com and explain in detail your request.

How to launch a complaint : If you would like to launch a complaint about the way in which we handle your personal data, we kindly ask you to contact us first and express your concerns. After you contact us, we will investigate your complaint and provide you with our response as soon as possible (Between 30 working days).

Third-Party Links

We contains links to websites and services that are owned, operated and controlled by third-party service providers. Please be aware that we are not responsible for the privacy and security practices employed by such third parties. We encourage you to be aware when you leave Sikh Time in any way kindly read carefully the privacy statements of each and every website or service that you access.

We advise you to carefully scan every link before clicking on it to ensure the link is not infected and free of any kind of virus or malware that can damage your operating system or device. Even if you did scan the links you should take extra safety and security precautions before accessing those links and carefully assess the security of the website or service that you intend to use.

Term, Termination and Amendments

Term and Termination : This Privacy Policy enters into force on the effective date indicated at the top of the Privacy Policy and remains valid until terminated or updated by us.

Amendments : We may change this Privacy Policy from time to time to address the changes in laws, regulations, and industry standards. The amended version of the Privacy Policy will be posted on this page with a new effective date and, if we have your email address, we will send you a notice about all the changes implemented by us. We encourage you to review our Privacy Policy to stay informed.

Consent to amendments : For significant material changes in the Privacy Policy or, where required by the applicable law, we may seek your consent. If you disagree with the changes to the Privacy Policy, you should cease using Sikh Time at all.

Contact

If you have any queries regarding this Privacy Policy, Kindly contact us on info@sikhtime.com